Technikel’s VoIP (voice over internet protocol) service allows you to oust your traditional phone line completely and instead make and receive calls over the internet. Not only will you reduce costs and receive better service, but you can potentially cut your current phone expenses in half. VoIP gives you all of the standard features of regular phone service plus more, without the additional costs of traditional PBX systems. Our VoIP phone service is a fully managed solution included in your predictive flat monthly fee.
Fully managed means no awkward portals to access and full customer support to ensure smooth, stable and easy operation. What’s best, you’ll have the security of knowing that your services will continue to operate in the event of a power failure at the office with our cloud hosted solutions.
Using our cloud VoIP solutions you can easily create a work-from-anywhere environment allowing your team to be agile and provide outstanding service from the office or at home. Leverage the power of dynamic voicemail and notifications, time of day direction and detailed monthly reporting. All for a fraction of the cost of regular business lines.
Our 100% Vancouver based team are trained VoIP experts and can easily manage a transition from legacy telecom simply and painlessly. Our Managed VoIP solutions will reduce your costs and enhance productivity throughout your business.
| STANDARD MSPs | TECHNIKEL | |
|---|---|---|
| IT Health Check |  | |
| Server Monitoring & Maintenance |  | |
| Help Desk Services | | |
| Basic Security | | |
| Backup Solution | | |
| Email & Spam Protection | | |
| Cloud Services | | |
| VoIP Solutions | | |
| Procurement Services | | |
| Office 365 Support | | |
| Virtualization | | |
| Disaster Recovery & Business Continuity Solutions | | |
| Monthly IT Operational Meetings |  | |
| Quarterly Business Reviews | | |
| Support Application | | |
| Regular Proactive On-Site Visits | | |
| Dedicated Project Team | | |
| 100% Based in Vancouver Team - NO Outsourcing | | |
| Alignment Standards | | |
| Security Awareness Training | | |
| IT Strategy Team | | |
| Technical Alignment Team | | |
| Dedicated Client Success Manager | | |
| vCIO Services | | |
| 30-Day Contracts | | |
| Extended Support Hours (1am - 8pm PST) | | |
| Same-Day-Resolution | | |
| Scalable to Fit Your Business, from 10 -300 employees | | |
