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IT Outsourcing

IT Outsourcing

Help Desk

Think of us as your virtual tech department, except we’re very real and very local.

Technikel’s help desk services starts from our North Vancouver office so help is only a click or short distance away. No matter how proactive your approach, issues can crop up that force you to react. No biggie. Technikel will handle service requests, troubleshoot and walk your employees through issues virtually or in-person.

We can white-label help desk services for enterprises that prefer outsourcing but want to stay on brand for their users.


The days of exorbitant long distance calls are firmly behind us, but that doesn’t mean international calls are necessarily cheap.

Businesses with a large volume of international calling often switch to VoIP to save money since calls are routed over the internet instead of traditional phone lines. With VoIP, local calls are free between employees and international calls are a bargain.

  • Better call quality over traditional phone systems.
  • Work-from-anywhere with Cloud-hosted VoIP services.
  • Your current phone numbers to remain local and toll-free.
  • Your phones work in the event of a power failure.
  • Dynamic voicemail, notifications, time of day direction, and detailed monthly reporting.
  • Full integration into your IT infrastructure.

We offer white-label help desk services for enterprises.

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Client Testimonials

Margot Ware

Owner Shylo Nursing

Chris and his team have always been quick to respond to our I.T. needs, and we haven't run into a problem they can't fix. We have Peace of Mind knowing that they are always there for us and their IT support will keep our systems updated and running smoothly. Like many businesses, we run 24/7/365 and cannot be "down". They always respond the same day, usually within the hour if it's an urgent matter.

Peter Bjurman

Owner Bjurman Notary Corp

I appreciate Technikel's quick service and knowledgeable IT Support staff. If someone doesn't have an answer immediately they are resourceful in finding the answer. There is not much they don't know as a team. The staff really understand the layperson and provide professional service that is understandable to the untrained. I trust Technikel and their skills.

Paul Lilley

Owner Kingdom Builders

Technikel Solutions helped us to reduce our I.T. costs by eliminating our small business server and move our exchange to the cloud. Chris has helped us to synchronize more reliably with all our devices, and we have eliminated all our expensive server maintenance issues. In addition, Technikel helped us to more efficiently manage our conference room media and improve our network speed.

Chris O'Donohue

CEO Great Canadian Landscaping

We use Technikel Solutions for managed I.T. Services. Their service and product support is above all other vendors we have used in the past. They are responsive and truly a partner in keeping our business on top of its game, online, safe and secure. If you need a I.T. company that cares, call Chris and his team at Technikel Solutions. They are truly Rockstars of the I.T. world.

Kerry Morgan

Owner Morgan & Company, Notaries Public

Since moving to Managed IT Services with Technikel Solutions I never have to worry about my system - I can just trust that it is being looked after. When I do need support the response time is within expectations and it's nice to know that everything will be taken care of without the worry of a large unexpected bill. I am especially pleased that most problems can be managed remotely which is so much more efficient for everyone.

Contact us today to book your free IT Health Checkup. 

No commitment. No pressure. Just honest insights on your IT infrastructure that you can share with your current provider. 

Contact us today to book your free IT Health Checkup. 

No commitment. No pressure. Just honest insights on your IT infrastructure that you can share with your current provider. 

Book your free I.T. HEALTH CHECK

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