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The Menacing Microwave

Working with new clients is akin to being a detective. A tech detective, if you will. While onsite onboarding a new business, their staff complained about network speeds and the WiFi dropping intermittently. Hmmm. With a team that was struggling with constant disruptions was costing the company time, money and their reputation.

The Challenge

Soon after kicking off our troubleshooting investigation, we noticed an access point was situated right next to the microwave in the kitchen. A quick test confirmed our hunch: WiFi dropped whenever an employee used the microwave. With that mystery solved, we collected asset information and determined all network devices were old and out of warranty.

The Technikel Solution

In order to secure better coverage and prevent the microwave from shutting down business workflows, we moved the access points to more central locations in the office. Even though this new client is a medium-sized business, we then upgraded their access points, switches and firewall to enterprise grade devices. Enterprise grade devices were the best choice because they needed technology that could consistently support daily business activity and keep pace with their evolving needs.

Since Technikel stepped in, this client has yet to have any WiFi or network speed issues. Now, microwaving fish is the only thing disrupting this office.

Reduce IT costs and free up office space with the Cloud.

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Client Testimonials

Peter Bjurman

Owner Bjurman Notary Corp

I appreciate Technikel's quick service and knowledgeable IT Support staff. If someone doesn't have an answer immediately they are resourceful in finding the answer. There is not much they don't know as a team. The staff really understand the layperson and provide professional service that is understandable to the untrained. I trust Technikel and their skills.

Paul Lilley

Owner Kingdom Builders

Technikel Solutions helped us to reduce our I.T. costs by eliminating our small business server and move our exchange to the cloud. Chris has helped us to synchronize more reliably with all our devices, and we have eliminated all our expensive server maintenance issues. In addition, Technikel helped us to more efficiently manage our conference room media and improve our network speed.

Margot Ware

Owner Shylo Nursing

Chris and his team have always been quick to respond to our I.T. needs, and we haven't run into a problem they can't fix. We have Peace of Mind knowing that they are always there for us and their IT support will keep our systems updated and running smoothly. Like many businesses, we run 24/7/365 and cannot be "down". They always respond the same day, usually within the hour if it's an urgent matter.

Kerry Morgan

Owner Morgan & Company, Notaries Public

Since moving to Managed IT Services with Technikel Solutions I never have to worry about my system - I can just trust that it is being looked after. When I do need support the response time is within expectations and it's nice to know that everything will be taken care of without the worry of a large unexpected bill. I am especially pleased that most problems can be managed remotely which is so much more efficient for everyone.

Chris O'Donohue

CEO Great Canadian Landscaping

We use Technikel Solutions for managed I.T. Services. Their service and product support is above all other vendors we have used in the past. They are responsive and truly a partner in keeping our business on top of its game, online, safe and secure. If you need a I.T. company that cares, call Chris and his team at Technikel Solutions. They are truly Rockstars of the I.T. world.

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