| STANDARD MSPs | TECHNIKEL | |
|---|---|---|
| IT Health Check |  | |
| Server Monitoring & Maintenance |  | |
| Help Desk Services | | |
| Basic Security | | |
| Backup Solution | | |
| Email & Spam Protection | | |
| Cloud Services | | |
| VoIP Solutions | | |
| Procurement Services | | |
| Office 365 Support | | |
| Virtualization | | |
| Disaster Recovery & Business Continuity Solutions | | |
| Monthly IT Operational Meetings |  | |
| Quarterly Business Reviews | | |
| Support Application | | |
| Regular Proactive On-Site Visits | | |
| Dedicated Project Team | | |
| 100% Based in Vancouver Team - NO Outsourcing | | |
| Alignment Standards | | |
| Security Awareness Training | | |
| IT Strategy Team | | |
| Technical Alignment Team | | |
| Dedicated Client Success Manager | | |
| vCIO Services | | |
| 30-Day Contracts | | |
| Extended Support Hours (1am - 8pm PST) | | |
| Same-Day-Resolution | | |
| Scalable to Fit Your Business, from 10 -300 employees | | |
