3 reasons our Managed Services differ from other Vancouver IT Support providers

1. 100% locally based IT Support in North Vancouver

At Technikel we do things differently.  First off, we believe in supporting local and as a result all of our IT support and IT services are done from our North Vancouver office by our in-house team of network and computer support professionals.  

Nothing we do is ever outsourced.  Our 100% North Vancouver IT support technicians and customer care team are here in to make your technology as stress free and as useful to you as possible.

Because we are local, we are quick to respond and here when you need us.  We operate in your time zone and you’ll never have to worry about the frustrations associated with reaching other IT support vendors.  If you need us on site, being based in North Vancouver means we can react quickly and gives you the peace of mind of knowing you have a reliable team backing you up.

2. Predictive all-inclusive IT Support

One of the biggest accolades that we hear from our clients is that all of their IT needs are taken care of without the worry of a large bill.   Unlike other providers, we provide an all-inclusive IT support solution that is focused on moving your business forward, allowing you to focus on your strengths and capitalizing on your I.T. investment.

As a managed I.T. service provider, we provide an entire I.T. department, from CTO consulting to support and engineering, for a flat, predictive monthly fee that’s typically less than the cost of a single employee.

3. Our proactive holistic approach to I.T. support is at the root of everything we do

We take a different approach with our IT support and services and truly understand our clients’ unique businesses challenges. We support clients in a variety of industries across North Vancouver, West Vancouver, Vancouver, Burnaby and throughout the Lower Mainland. 

We are constantly working to proactively keep your business and technology healthy. From the start we analyze your full I.T infrastructure and diagnose the root of any issues you are facing. Rather than just provide you with Band-Aid solutions, we take a proactive holistic approach and work together to implement a customized prescription to get your I.T. health in tip top shape. We implement a strategic plan complete with a roadmap to get you where you need to go.  Our exceptional 100% North Vancouver based IT support and customer care teams remain in constant communication with quarterly check-ins to ensure we remain on track with a focus on continuous improvement. 

Interested in learning more? We’d love to hear from you. Complete an I.T. Health Check or contact us to experience the Technikel difference today!

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STANDARD MSPs

Standard managed services packages
  • Server Monitoring & Maintenance
  • Help Desk Services
  • Basic Security
  • Backup Solution
  • Email & Spam Protection
  • Cloud Services
  • VoIP Solutions
  • Office 365 Support
  • Virtualization
  • Disaster Recovery & Business Continuity Solutions

TECHNIKEL

Standard managed services packages
  • Server Monitoring & Maintenance
  • Help Desk Services
  • Basic Security
  • Backup Solution
  • Email & Spam Protection
  • Cloud Services
  • VoIP Solutions
  • Office 365 Support
  • Virtualization
  • Disaster Recovery & Business Continuity Solutions
  • Monthly IT Operational Meetings
  • Quarterly Business Reviews
  • Support Application
  • Regular Proactive On-Site Visits
  • Dedicated Project Team
  • 100% Based in Vancouver Team - NO Outsourcing
  • Alignment Standards
  • Security Awareness Training
  • IT Strategy Team
  • Technical Alignment Team
  • Dedicated Client Success Manager
  • vCIO Services
  • 30-Day Contracts
  • Extended Support Hours
  • Same-Day-Resolution
  • Scalable to Fit Your Business, from 10 -300 employees

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