Our Approach – The Technikel Difference

Technikel Solutions - Our Approach, why we're different

The Technikel Difference: A Strategic Approach to Your Company’s I.T. Health

Just like your personal health, it’s important to look inward and identify the challenges and growth opportunities for your company’s I.T. health. At Technikel, our approach to I.T. solutions is simple and rooted in an understanding of your business and goals. Rather than a stock list of services, we provide technical support that is tailored to your business.

The Technikel approach follows a client-centered process that includes a free I.T. health check for your business, the development of a strategic roadmap and a quarterly business review to ensure we are on track to meet your goals.

Free I.T. Health Check

The first step in our approach is to look under the hood of your business and learn about your current I.T. infrastructure and future needs. We offer this service complimentary because it is essential to determining where we go from here. Your free I.T. health check will inform the unique strategic roadmap that we develop for your business.

Development of Strategic Roadmap

Your unique strategic roadmap sets the stage for where we’re going and how we’re going to get there. This constantly evolving document includes timelines, tracks progress and allocates budget for future initiatives. We utilize this strategic roadmap to ensure that everyone involved is on the same page when it comes to the health and growth of your business and I.T. solutions.

Quarterly Business Review

Regular review of Technikel’s services is essential to determining success and identifying new opportunities for growth. Your vCIO (Virtual Chief Information Officer)  will conduct a business review each quarter to revisit your I.T. Health Check, gather feedback, review where progress is being made, identify any challenges and schedule initiatives for the upcoming quarter. This review helps to keep everything related to your company’s I.T. solutions on track.

Our approach is straightforward and puts the focus on improving and maintaining the I.T. services that are vital to your business.

If you believe that the Technikel approach is the right choice for your business, we encourage you to book a free I.T. health check to get the process started.

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Book your free I.T. HEALTH CHECK

STANDARD MSPsTECHNIKEL
IT Health CheckBlue-Check
Server Monitoring & MaintenanceBlack-CheckBlue-Check
Help Desk ServicesBlack-CheckBlue-Check
Basic SecurityBlack-CheckBlue-Check
Backup SolutionBlack-CheckBlue-Check
Email & Spam ProtectionBlack-CheckBlue-Check
Cloud ServicesBlack-CheckBlue-Check
VoIP SolutionsBlack-CheckBlue-Check
Procurement ServicesBlack-CheckBlue-Check
Office 365 SupportBlack-CheckBlue-Check
VirtualizationBlack-CheckBlue-Check
Disaster Recovery & Business Continuity SolutionsBlack-CheckBlue-Check
Monthly IT Operational MeetingswhitenothingBlue-Check
Quarterly Business ReviewswhitenothingBlue-Check
Support ApplicationwhitenothingBlue-Check
Regular Proactive On-Site VisitswhitenothingBlue-Check
Dedicated Project TeamwhitenothingBlue-Check
100% Based in Vancouver Team - NO OutsourcingwhitenothingBlue-Check
Alignment StandardswhitenothingBlue-Check
Security Awareness TrainingwhitenothingBlue-Check
IT Strategy TeamwhitenothingBlue-Check
Technical Alignment TeamwhitenothingBlue-Check
Dedicated Client Success ManagerwhitenothingBlue-Check
vCIO ServiceswhitenothingBlue-Check
30-Day ContractswhitenothingBlue-Check
Extended Support Hours (1am - 8pm PST)whitenothingBlue-Check
Same-Day-ResolutionwhitenothingBlue-Check
Scalable to Fit Your Business, from 10 -300 employeeswhitenothingBlue-Check

STANDARD MSPs

Standard managed services packages
  • Server Monitoring & Maintenance
  • Help Desk Services
  • Basic Security
  • Backup Solution
  • Email & Spam Protection
  • Cloud Services
  • VoIP Solutions
  • Office 365 Support
  • Virtualization
  • Disaster Recovery & Business Continuity Solutions

TECHNIKEL

Standard managed services packages
  • Server Monitoring & Maintenance
  • Help Desk Services
  • Basic Security
  • Backup Solution
  • Email & Spam Protection
  • Cloud Services
  • VoIP Solutions
  • Office 365 Support
  • Virtualization
  • Disaster Recovery & Business Continuity Solutions
  • Monthly IT Operational Meetings
  • Quarterly Business Reviews
  • Support Application
  • Regular Proactive On-Site Visits
  • Dedicated Project Team
  • 100% Based in Vancouver Team - NO Outsourcing
  • Alignment Standards
  • Security Awareness Training
  • IT Strategy Team
  • Technical Alignment Team
  • Dedicated Client Success Manager
  • vCIO Services
  • 30-Day Contracts
  • Extended Support Hours
  • Same-Day-Resolution
  • Scalable to Fit Your Business, from 10 -300 employees

Get Free Honest Insights On Your I.T. Infrastructure. No Strings Attached.